Finally it is starting to get a little sunny after a week of snow, ice, sleet and biting cold in the Dallas area, Texas. Not that I am looking forward to the 100 degree days of summer but I don't enjoy the iced out days of winder when temperatures plunge to 15-16 below freezing.
Recently we went out to dinner at iHop coz it was too late and no Indian place would be open. I met a waiter who really took pride in his work. Things as little and insignificant as coffee creamers were neatly arranged in a formation inside a small cup. I haven't come across this kind of attention to detail in any other restaurant. Presentation is half the marketing when it comes to food products. Even the most sought after dish could make a person anorexic if it is presented in a shoddy manner. This experience at iHop only confirmed it. It is simply customer support/ service and building a loyal client base. 

Tuesday, February 08, 2011
Taking Pride in Work
Thursday, December 02, 2010
When More is actually less!!!
Yesterday me and some of my friends decided that we'd celebrate the end of this semester by going out for lunch and also treat our professor who has been so nice to us. We decided to head out this Thai place in Allen, TX. The ambiance was great, food was good, and the service was comfortable also. There was one catch with the place though, the restaurant levied an auto-gratuity of 18% on groups of 5 and over. What this means is that whether one likes it or not the restaurant will charge you 18% over and above your check amount. It is like deciding the tip amount for you, even if the service were shoddy and you didn't enjoy the meal you will end up forking out an extra 18%. I was completely surprised to see this concept of auto-gratuity.
I have heard of businesses providing a discount when there is a large order. Because of the volume of business they offer a small discount so the consumer feels better, but this is completely opposite, the more business you give the more you pay. I guess this can happen only in a capitalist economy driven by businesses, such as the US. It is possible for the restaurant owners to pay less for its wait staff because they will charge the customers extra if they come in groups... even a family of five will be slapped with an 18% auto-gratuity...
I think this is an unethical practice.
Monday, November 16, 2009
Seeking a career in Culinary Arts???
The economic downturn has seen thousands seeking out schools in the quest for a career switch. One of the careers that will never go out of fashion is in the food and beverage industry. Popularly known as culinary arts, this will remain in trend till people are eating and drinking. To make it big in this glamorous industry one has to attend a good culinary institute.
One of the highly regarded schools in this field would be the Northwest Culinary Institute, a division of International Air and Hospitality Academy, Vancouver, Washington. The 15,000 sq ft facility recruits 20 new students every quarter and the best part about it is that they offer culinary scholarships, financial aid and housing to all their students. An education at Northwest Culinary Institute is a sureshot passport to a successful career in the hospitality industry.
Thursday, September 25, 2008
Empowering Women or Putting them in dangerous situations?
I came across this small newsreport on MSN with a screaming headling "HC allows women to work in bars, Karnataka to challenge order". Naturally interested in the happenings at my home state I started reading the article which spoke about a High Court judgement which clearly stated that women may be allowed to work in Bars as hostesses so long as they are not directly serving alcohol. Though employing women in bars has been prohibited in the Karnataka Excise Act, the High Court judges were of the opinion that this rule went against the constitution of India.
Quite expectedly the state government is not happy about the judgement. The government feels that women's safety is being compromised while working in places where alcohol was being served. The government has decided to move Supreme Court to challenge the High Court order.
There are several arguments in favour and against this issue. Conservative and traditional Indians would obviously be against the idea of women entering or going anywhere near places which serve or sell alcohol. While present generation of teenagers and young women happily guzzle mugs of Beer and shots of cocktails every evening or at least duing weekends. Moreover since the advent of call centers, BPOs and IT industry, women have become far more richer and financially independent than before. Women are taking up vocations such as driving an autorickshaw, buses, trucks etc, mechanics, and lot more. Several professions which were traditionally considered the preserve of men have been slowly but surely taken on by women.
Under such circumstances the government should act as a facilitator and help women storm another male bastian and take on jobs in bars. I would advocate providing women with self-defence training, offering them pepper sprays or even small fire arms such as revolvers and other protective equipment at reasonable prices and educating them about responsible use of these items. This way we will be empowering women rather than dumbing them down.
I am quite sure no man, sober or intoxicated will dare to misbehave with a woman who is physically fit, trained in self-defence and carries a deadly weapon. This is one way to make our society stronger and more balanced. And also like Neil Armstrong said after landing on moon: "One step by a man is a giant leap for mankind". This one step by few women initially would be a giant leap for the entire female population in India.
Well in an ultra-patriarchal society this is quite difficult. Especially when the society at large and government in particular continue to consider women as the "Weaker Sex".