Wednesday, September 22, 2010

Customer service promises

The US is a highly capitalistic economy. Businesses in every sector have to compete for every dollar they earn. The customer is spoilt with choice and corporations try everything possible to lure them into the door.

I noticed this hoarding enroute to school and truly I'm wonderstruck by this kind of promises made by a hospital. On one side hospitals are trying to cut staff and increase profits and on the other they want to promise the moon to the consumer. This kind of advertising even before the healthcare facility has been built.

I wonder tomorrow when the hospital is complete how they will live upto this promise.

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